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Privacy Policy

At Fat Brain Toys your privacy and security are our number one priority. We do not share any personally identifiable information about you with other companies, except in the case of dealing with manufacturers for order fulfillment and warranty issues, and/or to facilitate your transactions with our third party marketing partners. In such a case, we offer this information only with your consent, and we only provide it under strict confidentiality. We will NEVER sell or rent your name, email address, telephone or fax numbers, address, or credit card numbers. We do collect your IP address and general browsing patterns when you visit our site. We use this anonymous information to help diagnose problems with our website and to assist us with improving your shopping experience at Fat Brain Toys.

Placing orders with Fat Brain Toys is safe, secure, private and easy. To ensure your security, we use Secure Sockets Layer (SSL) technology. SSL encrypts ALL of your personal information, protecting your confidential information from interception and hacking. Rest assured, your order is safe with us. If you have any questions about our privacy statement, your personal information, or if you would feel more comfortable placing your order with a real person, please do not hesitate to give us a call at 1-800-590-5987 or email us at cs@fatbraintoys.com.

Use of Cookies
Fat Brain Toys makes use of a browser technology known as a cookie. A cookie is a small amount of data that a website stores in your web browser so that it can recalled at a later time. Fat Brain Toys uses cookies to keep track of the contents of your shopping cart. As we are very committed to your privacy, we do not analyze this data on the personal level and remains totally anonymous. Third party vendors, including Google, use cookies to serve the badge and ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Non-personally Identifiable Information
Our site also uses technologies known as action tags or web beacons. This is a common technology and is used to compile statistics about advertising performance. The technology does not use or collect personally identifiable information. We do not collect names or address and do not link actions to an individual person. We do collect aggregate statistics about the effectiveness of our advertising campaigns. This performance data may be shared with advertising partners.

Targetted Display Advertising
We partner with third-party advertising company, SteelHouse, to deliver offers that are relevant to your interests based on what you've viewed on our site. SteelHouse's cookies only collect Non-Personally Identifiable Information for online marketing purposes. This information is anonymous and cannot be traced back to any individual. To learn more, read SteelHouse's Privacy Policy, click here. To choose to receive less relevant offers and decline to be included in our online offers through SteelHouse, click here. To opt-out of all online marketing provided by members of the Network Advertising Initiative (NAI) of which SteelHouse is a member, click here.

Email
When placing an order from Fat Brain Toys, you will normally receive four email communications from us, including an order confirmation, shipment confirmation, delivery confirmation, and a request to review the products you ordered. If you choose to opt in to such communications during the checkout process, we may also email you various marketing offers every 2-4 weeks throughout the year. If at any time you choose NOT to receive these communications, please visit the following page for additional opt out instructions: http://www.fatbraintoys.com/optout.cfm

Contact Information
Fat Brain Toys
1405 N. 205th St., Ste. 120
Elkhorn, NE 68022
Phone: 402-779-3181
Fax: 402-779-3253
Email: cs@fatbraintoys.com

If you feel that we are not following our stated information policy, you may contact us at the above addresses or phone number, or state and local chapters of the Better Business Bureau.


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Copyright © 2003-2014 Fat Brain Toys LLC. All rights reserved. Fat Brain Toys® is a registered service mark of Fat Brain Toys, LLC
Fat Brain Toys Offices
1405 N 205th Street, Suite 120
Elkhorn, Nebraska 68022
Phone 1-800-590-5987
Omaha Toy Store
16909 Burke Street, Suite 131
Omaha, Nebraska 68118
Phone 402-504-6218
Overland Park/Kansas City Toy Store
5601 West 135th Street, Suite 2230
Overland Park, Kansas 66223
Phone 913-305-4894

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