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Ballista Kit
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2 Star reviews of Ballista Kit by Abong

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Ballista Kit has been reviewed 33 times with an average rating of 4.39

Review of Ballista Kit
Posted 12/3/2012 by Heidi
Rating: 2

Missing half the items listed on the Contents. Only the laser cut hardwood parts were included. This was the one gift I could buy my son for his 10th birthday as the budget is tight this year. He could not use it at all, due to the missing hardware. It was a terrible let down and I felt horrible. I did not check it prior to wrapping it which I should have done and could have fixed the problem prior to giving it to him, that was my mistake. I just gave it to him yesterday, I expect Fat Brain will fix this so I am not worried.
Satisfaction is always built right in. We assisted our customer promptly and a replacement was shipped immediately as well. Don't let a defective product send you on a trajectory toward disappointment - we aim to please. Visit our Returns & Exchanges Center for details.

2 of 5 customers found this review helpful.
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