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2 Star reviews of by
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has been reviewed 57 times with an average rating of 4.32
My rating of
Posted 12/26/2011 by James Carver
- GRANDPARENT
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2 |
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The On/Off switch on the truck I received is defective. It won't stay in the on position unless pushed with a finger so the truck is useless. I also found it very difficult to loosen the screw when putting batteries in the truck (not the remote). You have to have the exact size small phillips head and it still takes way too long to loosen. I did manage to tape the switch temporarily so it stayed on to get the thing to work and the truck performed well even on carpeting but the tape would loosen after awhile. This fix is not permanent and thus not a real solution. The ability to only turn one direction is definitely a drawback. My grandson loved it when it worked but unfortunately that is not too often. Overall, a bad decision to buy and I will return it if I can.
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You're not spinning your wheels when you ask for assistance. We promptly shipped a replacement for the defective Fire Truck. Please visit the Returns & Exchanges center to get up to speed on full details.

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5 of 5 customers found this review helpful.
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My Son's First Remote Truck
Posted 12/28/2009 by Karen Beasley
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2 |
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I made sure to use brand new Duracell batteries for my son's first remote truck. He was so excited about it- until it stopped moving or either was stuck going in circles and not forward.
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Our interest in your satisfaction goes well beyond remote! If your child is excited and the toy's not working, that is an emergency. We contacted our customer about receiving a replacement. Please visit the Returns & Exchanges center for details.

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4 of 4 customers found this review helpful.
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