|| Please remember that CopterDarts perform better with a little bending and a little coaxing. Gently bend the CopterDarts apart, so the wings are spread sufficiently, then the little copters float fabulously! We contacted our customer, who requested a refund for the CopterDarts. "No problem," we said, "we're expert pilots en route to your full satisfaction..." (or something like that). Visit the Returns & Exchanges center for details.