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1 Star reviews of Perplexus by Perplexus by Patch

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Perplexus has been reviewed 527 times with an average rating of 4.70

A rating of Perplexus
Posted 1/26/2010 by Bob Mackay
Rating: 1

I like your maze very much, but it arrived without a ball inside, which suggests that factory QA is not up to scratch. I called Fat Brain Toys, who forwarded me to the manufacturer to get a replacement. The manufacturer did not return phone calls. I was able to buy a steel ball of the correct size and drill a hole in the cover of the puzzle to get it inside. I have yet to solve it completely, but that is as it should be! The central bucket does not swing very well, which will probably be a problem for the last move, when I get to it. The swing arm looks floppy, but worked OK. I find the numbers defining the route to be too faint to read reliably without very strong light.
This gentleman is quite possibly the most resourceful customer we've known. No need to track down a steel sphere and drill a hole in your Perplexus ball- unless of course you want to do that! Call us if you need a shorter route to full satisfaction. We'll make sure you receive the customer care you deserve. Please visit the Returns & Exchanges center for details.

65 of 74 customers found this review helpful.
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Posted 12/29/2009 by Polly Crabtree
Rating: 1

Love this maze!

13 of 43 customers found this review helpful.
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