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has been reviewed 2 times with an average rating of 1.00

Sorely Disappointed
Posted 4/7/2011 by Malinda sanna

Rating:

Setting: Home

My son chose this toy himself - it's the renewable energy kit, but the product was so shoddy it broke the first day when he started constructing the terrarium. (Wires came apart, plastic ports broke). He was in tears, and I am frustrated that we spent so much money on such a cheap product - one that required me to purchase many additional materials, as well...
We regret that the faulty terrarium created a tearful situation. We contacted our customer and provided a credit for the defective product. We're here to renew your fun and guarantee your money will be well spent. Please visit the Returns & Exchanges center for details.
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