Countdown to 100,000 Customer Product Reviews
Beginning on October 14th, 2004, we started gathering feedback from our customers about the toys and games that we sell. This feedback initially came in the form of a 1-5 star rating system in addition to basic written comments. But as these reponses began to pour in, we realized that we had the opportunity to take our product reviews much, much farther.
Since that time, our product review process has evolved into one of our greatest assets...and in turn one of the greatest assets to our loyal customers.
In just a few days we'll cross an important threshold: 100,000 customer product reviews! As we count up to this exciting event, we'd like to share with you some interesting trends, observations, and information that we've gleaned from our product reviews.
And of course, something special awaits the lucky 100,000th reviewer! Stay tuned to see what they had to say and what we cooked up for them!
Thank you to ALL our customers who have contributed product reviews over the last 8-1/2 years.
TOP 10 MOST REVIEWED PRODUCTS
- Ultra Stomp Rocket®
- Stomp Rocket® Junior
- Snap Circuits Jr.
- Personalized Name Puzzle
- Frigits Deluxe
- Dado Cubes
- See & Spell
SHORTEST REVIEW: 3 letters
Scientific Explorer Perfumery
"Fun" ...well said
LONGEST REVIEW: 3,727 letters
Techno Gears - Marble Mania Genius
Among (many!) other comments... "The electronic noise-maker seems taken out of a low-budget car alarm and I find the noise a bit loud and annoying, but boys making exciting high-speed marble runs will enjoy the extra attention this element brings to their design."
MOST PROLIFIC REVIEWER
Kristin L. of Wilmot, NH
34 reviews since 2009
Also had this to say about us, "I love this toy company."
We love you too Kristin!
5 star 65,661
4 star 27,249
3 star 4,677
2 star 1,327
1 star 941
BIGGEST CASE OF WHIPLASH
Alex Finger Crayons
First reviewer: 5 Stars "I have a home daycare and these are great for toddlers as they are easy to hold."
Next reviewer: 1 Star "I really don't know how to play with these!"
BEST RESPONSE FROM OUR CUSTOMER CARE
"No tadpoles. Shouldn't sell this if U can't deliver."
Note from Fat Brain Toys: Tadpoles require water and muck. Our warehouse is water and muck free. The enclosed certificate will set you up with tadpoles that are living and breathing. Trust us, you want it this way.
DAVID VS. GOLIATH
Number of PlasmaCar reviews on FatBrainToys.com: 1,024
Number of PlasmaCar reviews on Amazon.com: 311
Number of reviews from customers named Jennifer: 107
Number of reviews from customers named Winnie: 1
TOY VALUE INDEX
Please click here to read about our exclusive Toy Value Index developed from our customer product review data.
Please click here to read about our exclusive Toy IQ developed in combination with our customer product review data.
Check for back more soon!