A North Dakota coffee shop has no employees, and runs entirely on the honor system…and it’s working
In the town of Valley City, North Dakota, a former bank has been renovated and is now The Vault, a go-to coffee shop for the small community. Of course it has coffee, tea, and a few pastries…otherwise it wouldn’t really be a coffee shop.
But what it doesn’t have is what sets it apart — Employees.
Nobody works at The Vault. The owners Kimberly and David Brekke stop by to keep it stocked, but that’s it. Prices are clearly marked for customers who get whatever they want, add up their own total, and then swipe their credit card or slip cash or check into the slot on the counter. It’s entirely run on the honor system.
Is it working? Yes, it is.
David says that, while they aren’t making money yet because of the costs of renovations, revenue is 15% higher than if customers only paid the marked prices…