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Ballista Kit
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2 Star reviews of Ballista Kit by Abong

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Ballista Kit has been reviewed 37 times with an average rating of 4.27

would not buy again
Posted 7/20/2014 by michael
Rating: 2

Would not buy again!!!Very hard to put together!!! Is not for a child.Some parts and strings were not the right size or length so it is not working the way it should. Very unhappy!!
When the strings and parts don't fit, do not despair - Our customer service will leave you victorious. We assisted our customer with a replacement. Visit our Returns & Exchanges Center for details.

2 of 3 customers found this review helpful.
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My rating of Ballista Kit
Posted 12/3/2012 by Heidi
Rating: 2

Missing half the items listed on the Contents. Only the laser cut hardwood parts were included. This was the one gift I could buy my son for his 10th birthday as the budget is tight this year. He could not use it at all, due to the missing hardware. It was a terrible let down and I felt horrible. I did not check it prior to wrapping it which I should have done and could have fixed the problem prior to giving it to him, that was my mistake. I just gave it to him yesterday, I expect Fat Brain will fix this so I am not worried.
Satisfaction is always built right in. We assisted our customer promptly and a replacement was shipped immediately as well. Don't let a defective product send you on a trajectory toward disappointment - we aim to please. Visit our Returns & Exchanges Center for details.

2 of 5 customers found this review helpful.
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