Home > Toy Companies > Fat Brain Toys > Super Fun Marble Run > Customer Reviews
Super Fun Marble Run

1 Star reviews of Super Fun Marble Run by Fat Brain Toys

Return to Super Fun Marble Run product information...

Super Fun Marble Run has been reviewed 115 times with an average rating of 4.23

A rating of Super Fun Marble Run
Posted 12/29/2012 by Heather Butler
Rating: 1

While I love the service we got from Fat Brain Toys, this toy is such a disappointment. The idea of the marble going down the run is great, and we have played (me and the kids) in the past with one of these that looks just like it and had a fabulous time. However, this version of the super fun marble run will not hold together--meaning the parts will not stay together long enough to let us build a run. When the kids couldn't figure out how to build without it falling apart or collapsing, I spent about 40 minutes building what I thought would be a LOT of fun. I was SO frustrated at pieces falling off, springing apart as soon as they were set on the table, and not functioning that we piled it back in the box and never touched it again. I guess we should try to return it, but that is a lot of work. Very disappointing product.
If you find your marble run to be an on-running disappointment or believe pieces are defective visit our Returns & Exchanges Center. We assisted our customer promptly. Roll on fun!

12 of 13 customers found this review helpful.
Was this review helpful to you?    (Report abuse)

Fat brain flop
Posted 10/16/2013
Rating: 1

I am very disappointed in this marble game. Difficult to put together and impossible to keep together. Falls apart with the lightest touch. Does not line up enough to keep all the feet on the floor, parts are inconsistent in size. If I hadn't given it as a gift it would have been sent back to the vendor.
Purposefully designed to challenge the logic skills of the builder - a variation in the size of parts enhances potential for learning. Pieces that slip-slide away however, may indicate a defective product. Visit the Returns & Exchanges Center to secure a better experience. We contacted our customer promptly.

5 of 5 customers found this review helpful.
Was this review helpful to you?    (Report abuse)

Super Fun Marble Run
Posted 11/23/2013 - GRANDPARENT
Rating: 1

I can't believe this was listed as one of the best toys for four year olds. It is very difficult to put together - even for an adult. When the boys tried to help, the whole thing would collapse. They loved seeing the marbles running after their dad put it together, but if they even touched the construction, it would fall apart. VERY frustrating! and very disappointing for Grandma who thought it would be a great toy. We put it back in the box and may not bring it back out, at least not for a long time.
Please note, the Super Fun Marble Run has been redesigned to prevent collapse of high hopes and marble track. Our customer was offered a replacement. Visit the Returns & Exchanges Center for sure assistance.

4 of 4 customers found this review helpful.
Was this review helpful to you?    (Report abuse)

Disappointing Quailty
Posted 11/26/2013 by Shantel Smith
Rating: 1

The parts rarely stay together. We put it together as exactly laid out on the box down to the color and it would not stand on its own. The bases do not touch the ground at the same time when all put together. Even creating our own design the parts did not fit well together and putting a marble thru it would make it fall apart. We will be returning and purchasing something else.
We provided our customer additional information to assist in assembly of the Super Fun Marble Run. If you find your marble run assembly hits a wall, open the door to satisfaction with a visit to our Returns & Exchanges Center. Our customer care team has the product expertise to make things run smoother.

Was this review helpful to you?    (Report abuse)

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Home | Shopping Cart | Help | Privacy Policy | Return Authorizations | Toy Blog | Coming Soon | Christmas Toys
Best Toys by Age | Birthday Gifts | Top Kids Toys | Toys on Sale | New Toys | Popular Toy Searches

Copyright © 2003-2015 Fat Brain Toys LLC. All rights reserved. Fat Brain Toys® is a registered service mark of Fat Brain Toys, LLC
Click to verify BBB accreditation and to see a BBB report.
Fat Brain Toys Offices
1405 N 205th Street, Suite 120
Elkhorn, Nebraska 68022
Phone 1-800-590-5987
Omaha Toy Store
16909 Burke Street, Suite 131
Omaha, Nebraska 68118
Phone 402-504-6218
Overland Park/Kansas City Toy Store
5601 West 135th Street, Suite 2230
Overland Park, Kansas 66223
Phone 913-305-4894