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Personalized Name Puzzle

2 Star reviews of Personalized Name Puzzle by Wells Wood Works

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Personalized Name Puzzle has been reviewed 723 times with an average rating of 4.79

Information about Personalized Name Puzzle
Posted 10/23/2012
Rating: 2

I was disappointed with the quality of craftmanship. The color on the puzzle pieces was not even. It looked like a rushed spray paint job and one of the letters was stuck to the paper wrapped around it and the paint came off so the texture is not smooth. I chose fat brain specifically because I thought the quality of the name pieces would be better than other options. I am sad to say I will not recommend or be purchasing this again.
A replacement for the defective puzzle was shipped immediately. Please note that 99.9% of the time the Personalized Name Puzzles are exceptional works of art. The other .1% just goes to show we're all human. Visit our Returns & Exchanges for quick assistance.

36 of 36 customers found this review helpful.
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Cute but surprised by quality
Posted 11/13/2011 by Leann Cicco
Rating: 2

It's colorful and looks beautiful while the puzzle is done. I was very surprised to see bare and exposed particleboard under the letters. No color, no design, not even a clear coating to make it look finished. There are many name puzzle options out there for the same price with a higher level of total quality. If it wasn't custom and could be returned I'd probably return this and purchase elsewhere. As it is I'll probably try to pretty it up a bit myself to make it look more finished and interesting for my daughter.
Made in America, custom-created with whatever name you like, and with a smooth, colorful finish - if you decide to pretty-up this puzzle, you've got a great start on gorgeous!

43 of 51 customers found this review helpful.
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